From the Office to the Sidelines: How VfL Bochum 1848 Made All Mandatory Training Digital

How do you ensure that everyone in a football club gets the mandatory training they need – truly everyone, from the ticket office to the coaching bench? That was the question facing VfL Bochum 1848. Today, the entire club learns digitally, at their own pace, and in a culture that fully embraces top-notch learning.

Use Case:
Mandatory Training
Sector:
Sports
Employees:
450+
3,5
... fewer days of organizational effort per mandatory training
24/7
... available anytime, anywhere through remote learning
100%
... verified completion through digital participation

The Challenge

Mandatory training on data security, fire safety, and more used to be a huge time sink for VfL, with completion rates that left much to be desired.

One reason: At a football club, people work in many different departments and locations, taking on a wide range of roles – coaches, players, support staff, office workers, retail staff, sales teams, and more.

There was no central hub that could simplify both access to training and the organization of these mandatory sessions.

Finding a single date for in-person, mandatory training that works for everyone? Nearly impossible. It meant a lot of planning, and there was no real guarantee that everyone would be able to attend. That's when it became clear that a digital solution would make all the difference.

Mareike Wortmann

Head of Human Resources | VfL Bochum 1848

The Solution

Introducing Masterplan meant that face-to-face, time- and location-bound sessions were no longer necessary. Customized learning paths made it quick and easy to digitize a wide range of mandatory training.

Regulatory requirements such as data privacy, fire safety, and occupational safety can now be completed on laptops or smartphones – whether you're in the office, on the training pitch, or at the stadium.

Reusable learning paths can be assigned to the right people with just a few clicks, and each completion is automatically recorded. This reduces the annual organizational effort.

And that's not all: the e-learning platform enables every employee to pursue their own personal development. VfL Bochum 1848 encourages this with regular course recommendations and the bi-weekly Masterplan Monday.

Also interesting: How VfL Bochum 1848 Integrates New Employees Directly into the Team with Digital Onboarding

A lot has improved with Masterplan. Mandatory training became easier and more engaging, thanks to customized content. But more than that, learning itself took on a new dimension and focus. Masterplan was ready to go from day one.

Nadja Seniouk

Personnel Development | VfL Bochum 1848

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