How DMG MORI saves 1,800 hours with digital training

DMG MORI has activated Masterplan for more than 70 percent of its employees and has not only been able to save time and costs for the organization of classroom training, but has also created a uniform level of knowledge at an international level. Here's how.

Use Case:
Product Trainings
Sector:
Industry
Employees:
7.500
516
... average learning time of a user in total
70%
... of the workforce is "live" 1 year after launch
600+
... self-produced videos

The Challenge

Product training at DMG MORI used to take place mainly as classroom training: fixed location, fixed time, lots of knowledge all at once.

The time and organizational effort involved in finding dates and planning travel for on-site training was enormous. Some training courses on products or innovations were not available digitally.

This made it difficult to distribute knowledge across the 138 sales and service companies worldwide. In some cases, there were different levels of knowledge.

It's not easy to ensure a uniform level of knowledge worldwide. Scheduling, travel planning and the different levels of prior knowledge are a challenge.

Maurice Eschweiler

Chief Representative | DMG MORI

The Solution

DMG MORI used Masterplan to digitize all training courses for innovations and products within just a few months.

The training courses were recorded centrally, uploaded to Masterplan, knowledge queries formulated and assigned to all sales teams worldwide with just a few clicks!

In addition, they were standardized worldwide, are available in short video formats of 5 to 10 minutes and can be accessed on-demand on mobile or desktop .

Short, to the point videos and motivating quizzes at the end to reinforce what you have learned. The videos are so short that you can watch them just before a customer appointment to refresh your knowledge, for example.

Stefan Peter

Head of Digital Academy | DMG MORI

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